Identify and describe a quality management process that is utilized in your field of interest. Typically this process is in response or guided by a professional organization in that field. Identify that organization.
In the Physical Therapy profession, PTs utilize surveys to measure and evaluate patients' progress throughout therapy. One company that has a series of surveys for PTs to use is Focus On Therapeutic Outcomes, Inc. (FOTO). On their website, they describe how their system works: "Patients complete our survey on their first visit, or at intake. Surveys are tailored to the specific care type, body part or impairment requiring treatment. The survey is retaken one or more times during the patient's course of treatment, and again at discharge. The outcome is the difference between the FS Score at intake and the FS Score at discharge."
This ensures quality in care by proving that a patient is improving or has improved upon discharge from therapy. FOTO is recognized by other organizations as being a legitimate and accurate measure of quality. This system of managing quality is approved by the Physician Quality Reporting Initiative. The information gathered from these surveys can also be directly delivered to the Centers for Medicare and Medicaid Services.
Sources:
http://www.fotoinc.com/assets/pdf/UnderstandingNeuro.pdf
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